Customers, Competitors and Communication

Tuesday 16th April 10.00 – 12.00 @ PDT Westminster Enterprise Centre, 59 Elgin Avenue, London W9 2DB
Customers, Competitors and Communication

In this practical, two-hour seminar, Jacki Hall will help you begin to explore:
Your customers

  • Who are they?
  • Where are they? Are they online, are they local?
  • Why do they need what you are offering?

Your competitors

  • How much do you know about your competitors?
  • What is working for them, and against them?
  • How can you offer a product or service that is better and different?

Your communication

  • How can you encourage your customers to buy your product or service?
  • What different ways can you tell them about it?
  • How can you build a positive ongoing relationship with your customers?

Jacki Hall is a Chartered Marketer and marketing specialist with over ten years experience working in and with small, creative businesses. She also works as a marketing and business mentor with undergraduates, entrepreneurs, and new start-ups throughout the UK.

To book a place on this seminar please call 020 7266 0636 or email kim@pdt.org.uk, this seminar is free for residents of Westminster.

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